Mitax Consulting

delivering the solutions you need

This is an introductory course to Six Sigma concepts and methodologies. It is designed to provide a broad understanding of Six Sigma improvement methodologies, concepts, and language. The term Define-Measure-Analyze-Improve-Control ('DMAIC') methodology is presented here with case studies and practice exercises. This version of the Introductory course is a 'transactional services' version, The focus is on ensuring that each prospective candidate, gain a good understanding of the DMAIC approach, to process improvement on transactional processes; as found in service-oriented industries, including banking, insurance, healthcare, and other financial industries respectively. Since this training is very much hands on practice oriented, as much as a third of your time will be spent working through interactive practice, exercises and online assessments.

Why Six-Sigma ?

  • Understand the benefits and implications of a Six Sigma
  • Six-Sigma as it relates, to the entire organizational goals and Objectives
  • Recognize the five-step D-M-A-I-C model used to improve processes
  • Think about your organization as a collection of processes, with inputs that determine the output
  • Delegates

The Organisation in Six-Sigma Process/Journey

  • Integrate a Six Sigma effort with other process improvement initiatives
  • Understand ‘Process Behaviour’ through effective measurement and data analysis
  • Move from a ‘Functional’ to a ‘Value Stream’ view of the organisation where stakeholders work together collectively to remove waste from the ‘Value Stream’
  • Use the statistical analysis software package ‘Minitab’ (Green & Black Belts only) Prioritise opportunities for process improvement
  • Select and use the appropriate ‘Lean Six Sigma’ tools to reduce variation, defects, cycle times, lead times, waste and costs within their processes Influence organisational culture and employee behaviour towards supporting ‘Lean Six Sigma’
  • Lean Manufacturing/Six-Sigma
  • Processing XML: Loading XML dynamically via the web
  • six-sigma: Hands-On

    Attendees Who Took This training are also encouraged to take the followup courses

  • Agile Project Management